Accessibility Statement
This statement was last updated on May 1, 2026.
We at MAELSHIP, C.A. are working to make our site, www.maelship.com, accessible to people with disabilities. We are committed to ensuring equal access for people with disabilities and continuously improving the user experience for everyone by applying the relevant accessibility standards.
What web accessibility is
An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.
Accessibility adjustments on this site
We have adapted this site in accordance with WCAG 2.1 guidelines, and have made the site accessible to the level of AA. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard navigation.
As part of this ongoing effort, we have implemented the following measures on our platform:
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Used the Accessibility Wizard: To systematically find and fix potential accessibility issues across our corporate pages and online catalog.
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Set the language of the site: To ensure screen reading software can correctly interpret and pronounce our content.
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Set the content order of the site's pages: Ensuring a logical flow for users navigating strictly via keyboard (Tab key navigation).
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Defined clear heading structures: Applied correct hierarchical tags (H1, H2, H3) on all of the site's pages for easier structural navigation.
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Added alternative text to images: Provided descriptive "alt text" to our images, including our industrial equipment catalog, technical diagrams, and logistical operations photos.
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Implemented high-contrast color combinations: Ensured that our corporate dark-theme design (dark background with light text) meets the required color contrast ratios for visually impaired users.
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Reduced the use of motion on the site: Minimized auto-playing animations to avoid disruptions and assist users with vestibular disorders.
Ongoing Efforts and Feedback
Despite our efforts to make all pages and content on www.maelship.com fully accessible, some content, such as complex technical PDFs or third-party e-commerce integrations, may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
We view accessibility as an ongoing commitment. If you are experiencing difficulty navigating our industrial catalog, accessing our maintenance services information, or require assistance with any part of our site, please contact us during normal business hours.
Contact Us
If you wish to report an accessibility issue, have any questions, or need assistance, please contact Maelship Customer Support as follows:
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Email: operations@maelship.com
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Phone: +58 412 117-8892
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Office Location: Guayana, Bolivar, Venezuela.
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